DotSoft Contact Information

Due to the remote and varied DotSoft team structure, please Email inquiries for:

Sales Questions to:

dotsoft _ sales [at] carlsonsw [dot] com (← hover to reformat/expose)

Technical Support to:

dotsoft _ support [at] carlsonsw [dot] com (← hover to reformat/expose)

Be sure to check our Support page for other important information.

Notes:

1. Technical support inquiries will receive an immediate auto-reply via Email with an assigned technical support ticket ID added to the Subject line similar to DOTSFTINBX-ddddd.
2. Replies will come from an Email address of jira@carlsonsw.atlassian.net

   Please add this address to your Email Safe Senders white-list to help ensure our response(s) are delivered to your Inbox.

3. Important: Initial Email messages sent to jira@carlsonsw.atlassian.net will not be delivered to the DotSoft queue and will result in a significant delay for processing. As such, please initiate all correspondence to the Contact address(es) above.

If Email is not feasible:

Contact Carlson Software by phone at:

+1-606-564-5028 during business hours.