DotSoft Contact Information

Due to the remote and varied DotSoft team structure, please Email inquiries for:

• Sales Proposals to dotsoft_sales@carlsonsw.com.
• Technical Support to dotsoft_support@carlsonsw.com.

Be sure to check our Support page for other important information.

Note: Technical support inquiries will receive an immediate auto-reply via Email with an assigned technical support ticket ID added to the Subject line similar to DOTSFTINBX-ddddd and will come from an Email address of jira@carlsonsw.atlassian.net. Please add this address to your Email Safe Senders white-list to help ensure our response(s) are delivered to your Inbox.

If Email is not feasible:

• Contact Carlson Software by phone at +1-606-564-5028 during established business hours.